We at [ShankerDe.com](http://shankerde.com/) are committed to providing each customer with exceptional service. We want you to feel comfortable about transacting business with us.
Cancellation Timeframe for 1-2-1 Sessions:
You, as our valued customer, have the flexibility to cancel your order anytime within 48 hours prior to the delivery slot for which you have placed an order. In case it is a no-show, as the time slot is scheduled, then the cancellation would not be accepted, and the amount would be deemed non-refundable.
Cancellation of Group Sessions
You, as our valued customer, have the flexibility to cancel your order anytime within 48 hours prior to the delivery of the group session slot for which you have placed an order.
Cancellation of Digital Products
Due to the nature of our business and the accessibility of our products immediately upon purchase, there is a 7-day post-purchase cancellation Policy, which begins on the date and time of the purchase.
Process for Cancellation
To cancel an order, contact our customer service team. The contact details can be found on our website – connect@shankerde.com